Privacy Policy
Last updated: 24 July 2026
This website, claybrookwalk.com (“this site”), is operated by Silvercrow Limited (company number 09075358), whose registered office is at Paternoster House, 65 St. Paul’s Churchyard, London, EC4M 8AB (“we”, “us”, “our”).
We are committed to protecting your privacy and handling your personal data responsibly, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what personal data we collect when you use this site, how we use it, and what rights you have.
Who we are
Silvercrow Limited is the data controller for the personal data collected through this site. If you have any questions about this policy or how we handle your data, contact us at [email protected].
What personal data we collect
We collect personal data that you choose to give us when you use the contact form on this site, including:
- Your name
- Your email address
- Your phone number
- The subject and content of your message
- How you heard about us (e.g. Instagram, Rightmove, Zoopla, Google, or Other)
We do not require you to create an account or provide any financial or payment information to use this site.
How we use your data
We use the information you provide through the contact form to:
- Respond to your enquiry about Claybrook Walk
- Provide you with information about the development, availability, and pricing
- Keep a record of our correspondence with you
Our legal basis for this processing is consent — you provide your details voluntarily in order for us to respond to you — and our legitimate interest in responding to enquiries about our development. We will not use your contact details for marketing purposes unless you have separately agreed to this, and you can withdraw your consent at any time by contacting us.
Cookies and third-party services
This site uses cookies and similar technologies. A cookie is a small text file placed on your device that helps a website function or collect information about how it is used.
| Service | Purpose | More information |
|---|---|---|
| Google Maps | Displays an interactive map showing the location of the development. Google may set cookies and collect data (such as your IP address) when the map loads. | Google Privacy Policy |
| WordPress (site platform) | Essential cookies used to run the website itself (e.g. security, load balancing). These do not track you across other sites. | — |
We do not currently use Google Analytics, Meta/Facebook Pixel, or other behavioural advertising or tracking tools on this site. If this changes, we will update this policy and, where required by law, ask for your consent before non-essential cookies are set.
Most web browsers let you control cookies through their settings. You can find out more about cookies, and how to manage or delete them, at aboutcookies.org.
Who we share your data with
We do not sell your personal data. We may share the information you submit with:
- Staff and contractors at Silvercrow Limited who need it to respond to your enquiry
- Our website hosting and IT service providers, who process data on our behalf and only as instructed by us
- Third parties where we are required to do so by law, or to protect our legal rights
Where a service provider is located outside the UK (for example, Google, which operates internationally), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.
How long we keep your data
We retain enquiry data for as long as is necessary to respond to you and to maintain a reasonable record of correspondence, and no longer than 24 months after our last contact with you, unless we are required to keep it for longer for legal or regulatory reasons.
Your rights
Under UK data protection law, you have the right to:
- Ask us for a copy of the personal data we hold about you
- Ask us to correct inaccurate or incomplete data
- Ask us to delete your data
- Ask us to restrict or object to our processing of your data
- Ask us to transfer your data to another organisation, where technically possible
- Withdraw consent at any time, where we rely on consent to process your data
To exercise any of these rights, email us at [email protected]. You also have the right to lodge a complaint with the UK’s data protection regulator, the Information Commissioner’s Office (ICO), at ico.org.uk.
Data security
We take reasonable technical and organisational measures to protect the personal data you provide from unauthorised access, loss, or misuse, including submitting the contact form over an encrypted (HTTPS) connection.
Children’s privacy
This site is not directed at children, and we do not knowingly collect personal data from children.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. The “Last updated” date at the top of this page shows when it was last revised.
Contact us
If you have any questions about this policy or how your personal data is handled, please contact us at [email protected] or write to us at: Silvercrow Limited, Paternoster House, 65 St. Paul’s Churchyard, London, EC4M 8AB.